Thursday, July 7, 2011

Google to Businesses: Don’t Create Google+ Profiles Yet


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Google has revealed that it is working on a Google+ experience for businesses and is asking brands not to create Google+ profiles just yet.
In a post and accompanying YouTube video on Google+, Product Manager Christian Oestlien says that the Google+ team is working on creating a unique experience for businesses that includes deep analytics and the ability to connect to products like AdWords. “How users communicate with each other is different from how they communicate with brands,” Oestlien argues.
As a result, Google is asking businesses to put their Google+ ambitions on hold.
“The business experience we are creating should far exceed the consumer profile in terms of its usefulness to businesses,” Oestlien says in his post. “We just ask for your patience while we build it. In the meantime, we are discouraging businesses from using regular profiles to connect with Google+ users. Our policy team will actively work with profile owners to shut down non-user profiles.”

Several prominent brands have already joined Google+, including FordBreaking News and yes, Mashable, which is now one of the top ten most popular users on Google+.
While the new Google+ experience for businesses won’t be ready until “later this year,” the company intends to launch a “small experiment with a few marketing partners” to test the brand-oriented accounts over the next few months. It even has opened up a Google Spreadsheet where “non-user entities” can apply for the program. It’s unclear when Google will shut down non-user profiles or how the process will work.
We’re not surprised that Google is building an optimized Google+ experience for businesses, but we are surprised that Google wasn’t more prepared for the wave of brands that have been joining its social network. The same thing happened with Google Buzz and has happened on Facebook, Twitter, Foursquare and countless other social networks. Brands like to go where their customers are.

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